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FAQ
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How do you know how old I am? The first time you buy a knife or axe from us we will perform an electronic Age Verification process which will seek to verify that you are 18+. If that process is unsuccessful, we will contact you requesting a copy of your driving license or passport. We follow all government guidance to ensure that we are keeping bladed aticles out of the hands of minors.
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Can I change my address once my order has been placed? Yes, if you contact us in time. Over 95% of orders placed before 15:00 are packed and shipped same day.
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What is a UK Legal Carry Knife? A UK Legal Carry Knife is defined as a folding knife / pocket knife with a non-locking blade that has a cutting edge of less than 3" (7.62cm).
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Can you deliver a knife or axe to my home address? Yes, once we have age verified you, your order will be securely packaged, a sticker will be placed on the outside of the package instructing that it may only be delivered to a person who is 18+. Your package will then be shipped with an age verification requirement, meaning the driver must confirm that you are 18+ before handing it over.
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What is your return policy? You can see our complete returns policy here: returns
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May I exchange my item for a different size? Absolutely! See the easy exchange info here: exchanges
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Where can I find my order number? You will receive an order confirmation usually within minutes of placing your order. If it hasn't come through, please check your junk folder.
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Where can I find the tracking link for my delivery? You will receive a shipment confirmation, usually within 30mins of your order being processed that contains a tracking link.
